Help
/
Analytics
Adjustments log
in this article
Adjustments overview
View ticket detail
Filter the adjustment log
Save a filter
Apply a saved filter
Edit a saved filter
Adjustment log terms
The Adjustments log shows a record of sensitive changes made to tickets including a reduction in price or removal of an item.
View ticket detail
You can view the ticket where the adjustment occurred by clicking the adjustment record in the log.
Filter the Adjustment log
By default, all adjustments are shown in the adjustment log. You can filter the log to show a smaller subset of discounts or voids.
Filtering the log can help you find specific adjustments or exclude certain types of adjustments from the log record - such as automatically applied discounts. Two types of filters are available - quick select filters and detail filters.
There are two quick select filters available. The adjustment drop-down menu allows you to change between viewing voids only, discounts only, or all adjustment types. The employee drop-down menu allows you to filter for adjustments processed by a specific staff member.
You can also apply a filter based on more detailed criteria. To apply a detailed filter:
  1. Click Add filter
  2. Create a filter condition by selecting criteria including the dimension, dimension condition, and dimension value
  3. Add additional filter conditions by clicking Add condition
  4. Click Apply
Save a filter
After a filter has been applied you can save the filter for future use. This can be helpful for filters with many conditions or filters that are commonly used.
  1. After a filter has been applied, click the Save filter button
  2. Enter a name for the filter
  3. Click Save
Apply a saved filter
If a filter has been saved, it can be applied without building conditions.
  1. From the adjustments page, click Add filter
  2. Click Apply saved filters
  3. Select the filter to be applied
  4. Click Apply
Edit a saved filter
You can edit a saved filter to change and save the filter conditions.
  1. After a filter has been applied, click the Edit saved filter button
  2. Edit the name text to change the filter name
  3. Click Delete filter to delete the filter
  4. Click the pencil icon to edit the filter conditions
  5. Click Save
The Adjustments loge uses the following terms:
Adjustment
The name of the adjustment - voids or discounts.
Type
The type of adjustment.
Time
The time the adjustment occurred.
Employee
The name of the staff member that processed the adjustment.
Ticket number
The tracking number for the ticket where the adjustment occurred.
Ticket duration
The time elapsed between the first modification and the last modification of a ticket.
Amount
The value of the adjustment.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.