Gross sales
Gross sales are calculated by multiplying the product price by the quantity of the product sold. The product price for this equation is the price before taxes, discounts, or delivery charges.
Net sales
Gross sales - discounts. Gift card activations are not included in net sales.
Ticket quantity
The number of closed tickets.
Average ticket amount
The subtotal of all tickets divided by the number of tickets closed.
Sales per labor hour
The dollar value of sales for each labor hour.
Labor cost
The total cost of hours worked by non-salaried staff during the time period.
Labor percent
The cost of non-salaried labor divided by net sales.
Labor hours
The number of hours worked by clocked-in staff during the time period.
Total discounts
The value menu items or tickets that were reduced in price. This value includes menu items and tickets that were reduced in price automatically (by a promotion) and manually (comps and coupons).
Discount quantity
The number of discounts applied.
Discounts on cash tickets
The value of discounts applied to tickets with a cash payment type.
Total voids
The value of menu items that were removed from tickets after the ticket was totaled.
Void quantity
The number of voided menu items.
Refunds
The value of voids performed after payment was applied.
Voids on cash tickets
The value of menu items voided on tickets with a cash payment type.
Average ticket time
The total time of all tickets divided by the number of tickets closed.