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Dashboard
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Dashboard overview
Metric definitions
The Dashboard page shows key sales, labor, and service time data. You can see at a glance how your store is performing for any date range.
For example, on the Dashboard page you can do the following activities:
  • check the value of your recent sales and compare them to a previous time period
  • view discounting over time
  • track void totals
The dashboard shows the most valuable metrics that give you insight into the performance of your store. The metrics are shown in numeric format and also as graphs where appropriate. For many metrics, the percentage change from a previous date range can also be shown.
The following metrics are shown on the Dashboard:
Metric
What it shows for the date range
Net sales
Shows the total sales after deductions. Net sales is equal to gross sales - discounts. Gift card activations are not included in net sales.
Sales per labor hour
Shows the dollar value of sales for each labor hour. Sales per labor hour is equal to net sales divided by the number of hours worked by employees.
Labor cost percentage
Shows labor cost as a percentage of sales. Labor cost percentage is equal to the cost of non-salaried labor divided by net sales.
Average ticket time
Shows the total time of all tickets divided by the number of tickets closed. Ticket time is calculated from when the ticket is sent to the kitchen to when the ticket is closed.
Voids by category
Shows the value of voids grouped by conditions that are commonly associated with loss.
Discounts by category
Shows the value of discounts grouped by conditions that are commonly associated with loss.
Voids
Shows the value of menu items that were removed from tickets after the ticket was totaled.
Discounts
Shows the value menu items or tickets that were reduced in price. This value includes menu items and tickets that were reduced in price automatically (by a promotion) and manually (comps and coupons).
IntelliCost
Shows the estimated cost of sales based on sales and average shrinkage. When the date range includes a closed inventory cycle, actual cost is used.
Cash over/short
Shows the value of any discrepancy between cash sales reported from the point of sale and bank deposits recorded. Cash over/short is equal to the sum of all cash payments - cash deposits.
Gross profit
Shows the amount remaining from sales after prime costs are deducted. Gross profit is equal to net sales - food cost - direct labor.
Gross margin
Shows gross profit as a percentage of sales. Gross margin is equal to gross profit divided by net sales.
The data on your dashboard is dependent on receiving daily polling data from your point of sale. If there is an issue in the polling process, data could be delayed or missing.
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